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    Free US & Canada Shipping

    Every order ships free to the United States and Canada. Orders are prepared in 1–3 business days and arrive within 5–12 business days after dispatch.

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    Help If Something Goes Wrong

    If your order arrives damaged, defective or not as described, contact us and we will arrange a replacement or a refund.

    Read our refund policy 
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    Secure Checkout

    Pay safely with Shop Pay, Apple Pay, PayPal and major credit cards. Payments are processed securely through Shopify.

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Friendship: Let's enjoy ourselves together.

At Soma Pets, pets aren't just companions — they're family. We choose every product to make the everyday moments of play, mealtime and care a little easier for both of you.

Questions? We have answers

Where do you ship, and how much does it cost?

We ship to the United States and Canada. Standard shipping is free on every order.

How long will my order take to arrive?

Orders are prepared within 1–3 business days, then delivered within 5–12 business days after dispatch.

What if my order arrives damaged or not as described?

Contact us through our contact page and we will arrange a replacement or a refund. See our Refund Policy.

Which payment methods do you accept?

Shop Pay, Apple Pay, PayPal, Visa, Mastercard and American Express.

How can I contact you?

Use our contact page and we will get back to you by email.